There are many reasons why moving companies may be late. They could be stuck in bad traffic, they could have accidentally gone in the wrong direction, or the truck might have a flat tire. Even the most reputable moving companies can run into some bumps along the way, so to speak. Before continuing with step 3, in which you should contact the moving company for an explanation, make sure that the moving companies arrive very late and not just that they take their time within the agreed deadline.
If the contract says that they should have arrived before that time, it's time to move on to step 3, where, once again, you'll try to get an explanation about the obvious delay in delivery. If your carriers are late in delivering your items, the first thing you should do is call your registered contact. If you can't get in touch with your registered contact, call the company. There is also the possibility that an item was poorly packaged or lost.
First, follow the steps to find a lost item. If you can't locate anyone and locate their belongings, it's time to act. You should also beware of companies that only use very generic brands on their vehicles, such as “moving company” instead of something like “Joe's Movers and Storage”. If the contract confirms that the moving companies have far exceeded the expected arrival time, it's time to know the real reason for their absence.
Also, make sure you have the phone number of at least one of the moving companies to see if they're late. It's always a good idea to have an alternative plan and plan ahead in case the moving company doesn't deliver your items on time. We hope you'll soon know exactly why your professional shippers are absent, and until you do, you shouldn't let panic set in. The easiest and most efficient way to protect your move is to know the warning signs that indicate that a moving company might not be as legitimate as it appears to be online and avoid these interstate moves altogether.
On the other hand, if you can't afford to waste an entire day, then you have the option of going with another moving company. Having long-distance carriers be late to deliver your things is much more nerve-wracking than having a team that arrives late to pick it up. It's not normal for a moving company to charge you more than 20% of the total price of your move as a down payment. Don't let the person you're talking to be evasive; you need to figure out WHEN the carriers will arrive so you can find a good way to make the most of the time in between.
My nightmare is that I called the priority movers first, 10 days after they were there, I fired them and left with Trinity, which replaced Black Bear Mudding.
